How WVCO’s PRE-TEC Division Partners Through Service


Willamette Valley Company is more than just products and solutions. We partner with our customers to support their business in every way possible and ensure that we are contributing to their ongoing prosperity and success. WVCO’s PRE-TEC division has prepared hundreds of robotic systems and is currently the largest custom robotic integrator on the West Coast but some say that the legendary service provided by our technicians is our greatest asset. 

WVCO Service

Partnering through service means one-on-one interaction with each customer to develop the most appropriate, affordable, and reliable solutions for your service needs. PRE-TEC offers support in areas of training, programming, spare parts, and preventive maintenance. Here’s what one can expect when they engage the services of our PRE-TEC division.  

*One of our Service Applications Engineers will work directly with your company to provide support in training, programming, spare parts, and maintenance.

*We provide training before installation, and follow-up as needed to assure trouble-free operation.

*PRE-TEC offers a Preventive Maintenance (PM) program to assure you achieve the maximum utilization after the purchase of your new robotic system. Pre-scheduled PM visits can be scheduled annually, quarterly, or any other defined period, according to your specific needs.

*Customers are encouraged to visit our full-service machine shop in Eugene, Oregon at any time during the design and manufacturing process to view their project as it is being built.

*Our design engineers partner with your project manager to develop solutions specific to your thermal or material handling requirements. 

*Replacement parts can be ordered by calling (800) 205-9826. Our order desk can inform you whether or not the parts are in stock, current price, and approximate shipping time.

Our qualified service personnel are here to make your production easier, faster, cleaner, and worry-free.  Service can be scheduled in advance by contacting Mike Fling at PRE-TEC at +1 (541) 984-4816. Visit pre-tec.com to learn more?

Featured WVCO Partner: Moulding & Millwork Producers Association

Wood mouldings


Wood mouldings can alter the appearance of any room in your home. Photo via MMPA

Partnerships Like the One We Have With Moulding & Millwork Producers Association Make Us Better, Strong, & Smarter

Through the years, the WVCO Wood Products Division has forged a number of partnerships with leading organizations in our industry so we can better serve the marketplace with high performance patching products, coatings, application equipment, service and supplies.

As a leading producer of wood products relating to cabinets, moulding, doors, trims, overlays and more, we greatly value strategic partnerships like the one we have with the Moulding & Millwork Producers Association (MMPA).
Moulding & Millwork Producers Association

MMPA, a not-for-profit association, is what some members call “the voice of the moulding industry in North America.” The international trade organization serves manufacturers of wood, MDF and poly moulding and millwork by setting industry standards and promoting quality products domestically and abroad. It also hosts regular educational and networking sessions for it’s members with the goal of improving the industry as a whole.

“From our point-of-view, there were three key items within MMPA we wanted to be connected with,” says Paul Turcotte, Director of Operations at Roland Boulanger & Co. Ltd. “First, the upholding of the WM® standards to which each quality manufacturer should respect….Second, MMPA meetings gather suppliers of machinery and raw material from different parts of the world in a forum atypical to a trade show atmosphere…Third, we strongly believe networking is a critical component of the whole membership package. Making connections to our competitors while interacting with them during educational sessions and social events has proven invaluable over the years.”

“I am amazed at how daily competitors come together and discuss the business obstacles and opportunities within a relatively small industry. The knowledge, experience, and comradeship that is built within the members within the association is an investment for myself and for my company, ” says Al Delbridge, President, East Coast Moulding Co.

Click here to learn more about WVCO partners or visit www.wmmpa.com.

Service Project Beneftting Operation Gratitude to Take Place at the 2014 ASLRRA Annual Convention

Source: Operation Gratitude Facebook Page

 

Members from our Railroad Division team are gearing up for the 2014 American Short Line and Regional Railroad Association’s (ASLRRA) Annual Convention in San Diego California later this month.

The event, April 22-25, is the railroad industry’s premier education and networking convention addressing railroading’s hottest issues.  Representatives from the WVCO Railroad Division will be demonstrating products we manufacture for the railroad industry including SpikeFast® at booth #607 in the exhibition hall.

This year’s (ASLRRA) Annual Convention is more than just a convention. This is also an opportunity for members of our industry to participate in a special service project benefiting Operation Gratitude, a non-profit organization that sends care packages (more than 150,000 annually) to Veterans, First Responders, Wounded Warriors, Care Givers and to individually named U.S. Service Members deployed overseas.

The goal is to create 500 hygiene kits to go in the care packages and 250 paracord survival bracelets. The convention will also have letter writing stations set up around the room with drop boxes where participants can write a message of thanks for a military member serving overseas. ASLRRA’s goal is to have 1,000 notes written by the end of the convention.

ASLRRA is a non-profit trade association, proudly representing more than 510 short line, regional, Class I, switching, transload, transit and tourist lines and over 460 Associate Business Suppliers.